Says I have NO Account?!?!?!?!?!?!?!?!?!?!

I read the thread about the not being able to log in, but I am not sure if this is the same problem or not.

I load the game, do the scratch off cd-key, then go to create an account, enter everything, then go back to log in and it tells me that there is no account with my email address in a little pop up window. It also says that if I changed accoutns, or just created it then to try again. So I try again, I have been trying since Friday.

I also tried to create another account, when I do that it says that my cd-key is already in use and is asking me another cd-key.

I have not heard a thing back from guild wars support other than just a generic email reply say that they received the 2 emails I sent them, one to tech support and the other to account support.

What gives? I realize that this is the weekend, but you would figure that a company that is doing a launch of a major game, would have some type of skeleton support team on site over the first weekend of its launch.

Does any one know BestBuy's return policy for opened games?

[EvilBob]

An email will be sent to your email address with a link to the activation site. This will activate your account.

After activation, you can go back and log in for the first time.

Hope that helps

An email will be sent to your email address with a link to the activation site. This will activate your account.

After activation, you can go back and log in for the first time.

Hope that helps


No email was sent to my email address, after 2 and half days for a reply the only thing that I am told is that sometimes the B's look like 8's and I should try entering it that way.

I did and it said it was an invalid cd-key.

Tech/Account support is really leaving something to be desired.

[Natasha]

An email will be sent to your email address with a link to the activation site. This will activate your account.

After activation, you can go back and log in for the first time.

Hope that helps


No email was sent to my email address, after 2 and half days for a reply the only thing that I am told is that sometimes the B's look like 8's and I should try entering it that way.

I did and it said it was an invalid cd-key.

Tech/Account support is really leaving something to be desired.

Maybe you entered the wrong address?
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Mazda B-Series picture (http://www.ford-wiki.com/wiki/Mazda_B-Series)

Maybe you entered the wrong address?


Nope already thought of that. I had it set to save my email addy on the log in page and i re-read it about a dozen times. Then I re-typed it another dozen times (half dozen all lower case, 3 times all upper case, and 3 times with just the letters of first and last name capitalized.)

It's just frustrating. Especially since my pre-order got to me a couple of days late to begin with.

Thanks for your help, any other suggestions?

[Natasha]

I'd wait until Monday and see what B&T Support says, I guess. I'm still trying to re-gain access to my main account. :?
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Honda GB500 specifications (http://www.honda-wiki.org/wiki/Honda_GB500)

[Andromeda]

I say we protest until all of our forum members/ guild members can login! Everyone body path Sir Tydus so noone can talk to him! To arms!
:lol:

[Thirdguy]

im having kinda the same problem but not with the acc, its my password, i had to get a new one since my other wasnt working and now the one they sent me doesnt work. Bunch of good for nothings.

I'd wait until Monday and see what B&T Support says, I guess. I'm still trying to re-gain access to my main account. :?



Well it's Monday afternoon and still no reply from the Account Support of Guild Wars. This is getting absurd.

Why don't they just confirm that the CD Key I gave them was vaild and either re-set it, issue me a new, or just set up an account for me already.

This has been going on since Friday late afternoon.

If tech support is like this in the beginning what is it going to be like when a patch comes out and causes problems?

So far Guild Wars get's an F for customer service from me.

Tuesday and still no help.

heh i have a similar issue, i got the email but everytime i press the activation link it says "page not found". GREAAAAT. anyone has comments on this?